Which test is right for you? They did not send a notification e-mail. You can learn more as science progresses. Ryan Thomas Recommended for you. No data loaded into sequencing.com. Sequence your genome 30X Whole Genome Sequencing Test The … Google has many special features to help you find exactly what you're looking for. BBB Start with Trust. You probably didn't chew on your checks while filing the sample and/or had recently ingested something orally. Sorry that you have to deal with this OP! I bought Dante DNA kit for my mum already 15 months ago!! When I asked for updates: Thanks for reaching out. It was a great sample, grade A (whatever that means). Dante Labs is a direct-to-customer testing provider, which means the procedure with this company involves the following steps: Placing an order – To get started with Dante Labs, first you need to place an order on the official website. I will provide the website address as soon as it is running. Edit: Today is August 16th. Here are some other benefits of using its services: Dante Labs currently offers 4 different testing solutions, including: Whole GenomeZ is an NGS (New Generation Sequencing) test with 130X coverage of the entire exome (part of the human genome that encodes proteins) and 30X coverage of the rest of the genome. I was able to send it off December 4th with tracking. To significantly reduce the potential for errors, Dante Labs sequences your genome many times (at least 30 times). If that helps you? Still haven't gotten the reports or the ability to order results quite yet, but they seem to be chugging along... UPDATE: I've been told that I should have the results beginning of August. Dante Labs are an international DNA testing company, with offices in both Italy and New York and lab partners across Europe, the US and Asia. Glad to hear some people getting their results. It has recently been expanded to include mtDNA (mitochondrial DNA). v. Unilever United States, Inc., et al., Case No. Still have not had access to FASTQ file. Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! Don't Miss Out! late April 2019 - I finally got my results. It had taken 3 tries to send it to us before we’d finally received it. Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! Wurzer said today's cannabis … My experience mirrors many others where I'd bought an 8-week turnaround 'deal' package in July/August time, but didn't receive my reports until early December. Ordered hard drive on April 8th. However on October 14 I received this email: Thanks for trusting our services. We have shipped another saliva collection kit. Clear and concise reports directly from the DNA testing lab! Your email address will not be published. This is still with the team concerned. You can also delete your Dane Labs account and data at all times. Now it's a week passed and no answers. Dante Labs has made an intentional choice not to update its customers on their long-delayed tests or update their website with … The company will also provide you with your raw DNA data, which you can use with other DNA companies that allow raw data import. Photograph: Courtesy Brittany Chandler. Myriad Introduction. How long did it take? Mine has working VCF files, but no FASTQ files. Press question mark to learn the rest of the keyboard shortcuts. I received 5 reports + a medical reaction report for $400 (plus the raw data). Information received when you use its services, including web-behavior data obtained through cookies and similar tracking technologies. November 25, 2019 - BAM and FASTQ files shipped. Since a friend of mine received his results in March, I finally complained last week. What you get. June 28, 2019 - Got reports and VCFs. Note that you also have to register your unique personal ID on the site in order for the staff to connect your sample with your account. I have emailed repeatedly over the marketing being a lie and I continue to be told they are "working on getting the links fixed to be able to download the BAM & FASTQ files". Dante Labs, you should be shut down and the members arrested for fraud. This photo taken July 27, … We are committed to making advanced genetics accessible to everyone Myriad Genetics is a molecular diagnostics company that offers clinical genetic testing to promote medical management. Dante Labs made efforts to get some people I know in the rare disease & undiagnosed community sequenced. Use another company to test your DNA. Yesterday they sent me 2 emails about DNA extraction quality + 1 email about a batch processing of samples that requires some more time: Your sample is classified as level D. This means the sample does not totally meet the requirements of library construction and sequencing. Dante Labs offers DNA Genetic Tests to gain insights into your health, life and risk for hereditary diseases. 11-02 globenewswire.com - SOUTH SAN FRANCISCO, Calif., Nov. 02, 2020 (GLOBE NEWSWIRE) - Fluidigm Corporation (Nasdaq:FLDM), an innovative biotechnology tools provider with a vision to improve life through comprehensive health insight, today announced that Dante Labs… Search the world's information, including webpages, images, videos and more. if i were a CSR talking to someone who obviously can't understand the aforementioned facts then i would blow them off too. The wallet-sized box contained the DNA sampling kit, instructions, and details on how to return my sample back to Dante Labs. Join our mailing list to receive exclusive updates, giveaways and coupon codes directly to your inbox. For me, that looks like they didn't know how to react to my complaint and simply said that both saliva samples (that were sent separately from different people) are bad quality. They responded that 1. there is a long queue of customers while giving no specifics and 2. that they are working on a feature to download data in the future. It was purchased on Apr 08, 2019 in response to a previous communication with customer service which conflicts with this update, and is still unfulfilled. What you are doing to vulnerable people at their worst times (trying to find out what rare disease they may have) is beyond any stretch of imagination. I used Dante Labs in March 2018 and it took about three months to receive my results. Our ratings are the result of an objective and independent evaluation of Dante Labs , generating the final rating that reflects the overall quality of the company. This test is dedicated to providing you with full access to your genetic health, familial traits, and predispositions. Then I ordered a new kit in November 2018 for my son and took longer. Hard drive is still listed as unfulfilled in the manager. The Dante Labs reviews listed below reflect the opinions and experiences of real users and are in no way influenced by the company reviewed here. My two cents: it took longer than I wished for to receive the results. VCF data is also available with BAM and FASTQ is available upon request. Moreover, it offers you not only the sequencing but also the interpretation of key medical/environmental characteristics of your DNA. Ratings may change as the service changes. Thanks to you I also realized that I have the results ready in the kit manager now. Customer support have been quite nice to me and they were responsive but after seeing your post I am now thinking that they might be making up answers just to stall me. I emailed them many times but never heard back from them. March 2019 - send them an email, asking when results will be ready. Feb 10 2019 - Dante acknowledged receipt of kit. I found that without the BAM and FASTQ, my options were pretty limited in terms of the usefulness of the data, and it seems like the timeline for getting that stuff is highly variable. Apart from having corporate offices in both Europe and the US, Dante Labs provides its customers with high-quality and precise at-home genetic tests that cover everything from family traits to risks of dangerous genetic diseases. April 19th I requested the personalized and secondary reports, as well as uploaded my supporting medical documentation. I have reached out to them for an update. Dante Labs Launching COVID-19 Testing in Europe Utilizing Fluidigm Pathogen Detection Kit on Biomark HD Platform. At Dante Labs, we support scientific research and make investments in support of rare diseases. Received a funny answer from them now and thing are getting more and more strange :). I will hopefully receive a refund. It took a while, but when the results came, they were spot on. What do you think? Note that your billing address does not have to match the shipping address, which means you can also send the test(s) as a gift. In that case, I would like my order #US3515W to be cancelled and refunded. It seems like they are out of facility power to process all orders taken. On May 11th, 2019 I had not received a hard drive. u/AndreaDanteLabs doesn't reply via email either. This is buying it outside of any deal for the full $700, so I should have experienced a typical turnaround time. May 15ish 2019 - DNA extraction complete -- level A, June 14, 2019 - emailed again and got this: "We are in the process of releasing data to all our customers. Dante Labs offers good direct-to-customer DNA testing services that can be compared to some of the top names on the market. The class-action lawsuit was filed by a Florida-based investor that lost just $48 following the xrp price plunge. Dante Labs is one of the rare direct-to-customer testing providers that offer free shipping anywhere in the world. Every purchase made through our site earns us a commission that allows us to maintain our operations. We are happy to introduce you to a community of thousands of people who have received their whole genome sequenced and liked to share their experience! The status was not updated until almost 3 weeks later. We understand that you have dealt with great delays with your results and that we strongly apologize for. Series 3: Steroid Responsive Encephalopathy Associated with Autoimmune … On May 18th I've got results for all of my 3 kits. The worst of the worst. Having filled the small vial with my saliva (taking around 15 minutes of spitting and cheek massaging) the sample was mixed with a buffer solution when the vial was sealed, and everything was ready for shipping. Whole Genome Sequencing Test is most suitable for people interested in Genetic Health Risks and DNA-Based Fitness and Nutrition information. For many of the oldest cannabis labs in the U.S., protecting the practices they've developed is serious business. Number of Current Team Members 2. Inc., whose principal place of business is at 379 West Broadway, Suite 538, New York NY 10012, United States of America (“Dante Inc.”) and by Dante Labs S.r.l., whose principal place of business is at Strada Statale, 17, 67100, L'Aquila (AQ), Italy (“Dante S.r I’ve not yet received any updates. Since then (June/July 2019) we are waiting for the results, but still haven’t received anything! I was able to send it off December 4th with tracking. Dante Labs, L'Aquila, Italy. DNA extraction was good in my case, but I didn't hear anything from them since February. Before publishing each review, our team checks whether it was submitted by an actual user in an effort to prevent false or spammy reviews. There are people who have waited over a year for results, but most folks seem like they get SNPs in the 6 month range. Dante Labs price remains much much better than any other alternative. On June 28th they launched a new kit manager that fixed my problems accessing my reports but still no FASTQ file. Don’t spend your money here…. I was a bit relieved to hear that the DNA extraction was successful, however, I am still skeptical because I still did not get my results after more than 3 Months they had received the samples. The status was not updated until almost 3 weeks later. Information about us The service is operated by Dante Labs. 27 of … I'll analyze data received, hope it's good quality. Kudos to Dante Labs for NOW providing the 90 day guarantee, but what about everyone else that is still waiting for what they paid for?!?! Dante Labs is a genomic company helping rare disease patients end their undiagnosed Odyssey thanks to whole genome sequencing. (I'm not an expert). Response to Dante. We want to empower people with … A photo of Diante Yarber provided by the mother of his 19-month-old daughter. Leading academic research centers and clinics work with us to generate higher quality DNA analysis based on whole genome sequencing. Dante Labs should improve their communication and set expectations better. Some customer service has been taken in house, which is good since that was frustrating. The fact that it has corporate offices in Europe and the US is definitely an advantage that makes its testing kits available on both continents. My WGS kit arrived within three days of placing the order. Depending on your location, the testing kit should arrive in just 2-3 business days. I guess they just invest 0 money in the customer experience, Hope so. Industries . I asked them what's going on, what is the exact date the results expected, and how could this happen that both samples became level D 4 months after kits received. Ripple Labs is facing another lawsuit alleging the illegal sale of securities. Looks like Ill be avoiding Dante labs. One email said they were sorry to have not informed me that they "had to face an issue during the bioinformatics analysis," but no details. that is poor quality so of course the results are going to be incomplete and/or inaccurate. I got some results even though my blood sample never reached their labs since it is still stuck with DHL. To be fair, though, there are signs of progress on Dante's end. Dante Labs generates 10,000 times more data than genetic tests based on genotyping, seen as a powerful tool to start a life-long journey of discovery. Dante Labs offers DNA Genetic Tests to gain insights into your health, life and risk for hereditary diseases. Recent News & Activity. Dante Labs tests also come with a 30-day money-back guarantee, but the company will process a refund up to 30 days after purchase ONLY if your sample has not yet reached the lab. Keep reading this Dante Labs review to learn more about the company and its services. I purchased the hard drive on Apr. Information shared by you directly, including self-reported and registration information as well as user-created content on the company’s forums and blogs. Sending the sample back to the lab – Once your sample is safely stored inside the provided saliva tube, simply mail it back to the lab using the UPS pre-paid return shipping label. Inspecting the results – Around 50 business days after receiving your sample, the company will send you an email to inform you that your personal report has been generated. A place for discussing Promethease, a report about your DNA based on the scientific literature cited in SNPedia. Mine was sent out via a middleman (SpectrumDNA) in Utah. Details. They answered April, 24th - expected date for sequencing results. I'm not sure that my files are ok. (I'm new to all this). So, while I had some problems, their customer service was very helpful and they did deliver. That same day I wrote to Dante labs for explanation and asked for missing files. You can restrict our processing of your Personal Information where one of the following applies: (a) you dispute the accuracy of Personal Information processed by Dante Labs(for a period enabling us to verify its accuracy); (b) the processing is unlawful and you oppose the erasure of the Personal Information and request the restriction of its use instead; (c) Dante Labs no … Susan Phillips June 15, 2016 | 10:31 PM. You can choose whether to store or discard your saliva sample and personal reports once they have been generated. I have used Dante Labs for a few items over the last year, such as for Covid Antibody Testing, and Genome Sequencing. The turnaround time period begins from when your sample is registered into the lab; Share Tweet Pin it Fancy. We'll see. If that's the case, it is a 6 month timeline from start to finish. This website uses cookies. It offers a decent variety of DNA testing options and should be able to meet your DNA testing needs – unless you are looking for ancestry DNA testing. Just read through this whole mess while researching which company to use. Earnings Disclosure: Top10dnatests.com features affiliate links. I wrote an email to Dante Labs representative - Andrea, who is often writing on reddit on behalf of Dante labs. I recommend joining the customer facebook group. After 4 months! 10+ weeks (50 business days) came and went so I started emailing. Cheap and their data is honestly quite good (after manual inspection and comparison with 23andme). The test examines 650,000 SNPs and the usual turnaround time is just 3 weeks. First and foremost, DS Laboratories is a technology company aggressively focused on innovation. At this point I have contacted an attorney and am in the process of working on a website to pursue that class action lawsuit previously mentioned. Dante Labs is transforming genetics. June 28, 2019 - requested sync of data with sequencing.com (Dante had not shared data as of July 12, 2019), June 29, 2019 - ordered hard drive with BAM and FASTQ files (Dante had not shipped data as of July 12, 2019), July 12, 2019 - just received notice that my sequencing was complete. You should be receiving your results soon.". The recent filing adds to the company's legal troubles as it prepares to fight the SEC. Lots of good stuff there and I think the Dante folks on there will intervene to help if you have problems. Keith Srakocic / AP Photo. 121 talking about this. This testing option covers more than 80 personal genetic reports, including risks for 200+ genetic diseases, 30+ wellness traits, and reaction to more than 100 medications. 2:20-cv-06350, in the U.S. District Court for the Eastern District of Pennsylvania. This was the second test sent to you. They have their own lab now, and maybe that will reduce turnaround time. The Hair Loss Class Action Lawsuit is Robyn Lipetz, et al. Could this be a problem? I ordered my kit on Black Friday Special in November 2018, there was no return label so I had to contact them for the label. Don't Miss Out! Class action lawsuits have been filed against American Medical Collection Agency, Inc. (AMCA), Quest Diagnostics, LabCorp and several smaller labs concerning a data breach that took place between August 1, 2018 and March 30, 2019 that allowed hackers to access the private information of millions of patients. I am on a similar timeline. A month later and they haven’t put the file online despite saying 2 weeks and have not issued any refund. I already tried to contact them via email many times, but then the contact person left the company and I have to start the email communication all over again. Our mission is to make advanced genomic testing accessible to everyone. I ordered my kit on Black Friday Special in November 2018, there was no return label so I had to contact them for the label. 2:20-cv-06350, in the U.S. District Court for the Eastern District of Pennsylvania. I ordered and sent back the samples in August. Using these … On August 11, 1994, Appellant Andrew Lane formed Lane Labs (“Labs”) to manufacture and supply health products. Dante Labs collects the following user information: The company uses the collected data to provide you with its services, analyze and improve its offer, and perform research (only with your explicit consent). I purchased my kit over a year ago. Without the raw data, I can't confirm that certain important SNPs were reference genome rather than just inconclusive. The company offers multiple at-home DNA testing solutions and empowers its users with insights and knowledge about their genetic signatures so that they can start living healthier, longer, and happier lives. (16 weeks after kit received by Dantelabs)-. Will keep updated. Last week they told me that the DNA extraction was performed in late February and it was successful. Not sure there is any reason to continue that "dialog" :). Still have not received FASTQ file. I hope Dante improves their turnaround time. Please be advised that Dante Labs has designated Dante Labs S.r.l., with registered office in Tecnpopolo D’Abruzzo, Strada Statale 17, Loc. Only one of them seems to be ok - it contains FASTQ files and VCF files pass sequencing.com analysis normally. Bottom line, Dante Labs is a solid company that will definitely deliver on the scientific promises made on its website and provide you with some interesting and potentially life-saving insights into your own genetic makeup. Get actionable insights to drive your personalized prevention . I would definitely avoid them as it seems they have no ethics on top of being scammers, Fraud. 8, 2019. Find a local Better Business Bureau location. Inspite of several emails to Dante Labs they have not provided any useful information about when results can be expected. Health Learn about predispositions to over 100 common diseases, including hereditary cancer. Click To Tweet. Did anyone has had a similar experience with them? Sure enough, Dante Labs found a couple pathogenic variants, and she … Full Access to your Genomic Data This genomic data is an extremely powerful tool to start a life … We just need to come together to hold them accountable. I … New York, New York, United States; 11-50; Series A; Private; www.dantelabs.com ; 77,220; Highlights. All our products have active pharmaceutical ingredients that ensure the best quality and provide high added value in the care of hair problems. We hope you are enjoying your Results. Do what you say you are going to do within the time-line you say you … I ordered in Nov and received results in Apr. In this video I discuss my struggle and questions on the results from Dante labs WSG.
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