Customer service said that the tree was only guaranteed for 90 days and they would not replace it. Phillip said if we are not happy then they are not happy. Arrived DOA both times, I called and was asked to send pictures of the plants which I did and twice with not a call or E Mail response eather time. I will NEVER do this again and stick to my local nursery! They haven't done anything! His real name is Henri Phillips Watson 3d, but he’s better known as Phillip Watson. }if(SizeManager.check_is_mobile()) { However, it saddens us that you had anything less than a great experience. Welcome to our library of planting guides! I called and they said tape the limb and plant the tree. I did not get my order through QVC I went to their direct order. Posted on June 21, 2013, updated September 1, 2013. Mini rose was damaged/died. I have been a gardener, landscaper and nurseryman for over 25 years, and when I see their tv commercials, I just shake my head in disbelief. Also, be assured you that the request you submitted to us today is in the review process and will be resolved quickly. Posted on May 3, 2010, updated May 14, 2010. Bought some Cottage Farm flowers about a month ago. Our May did start out rather warm and nice but it has been cooler with rain most days so I will just give them time. Several of the leaves had been eaten on by bugs or something. Be sure and call us at 888-593-3644 if you experienced any issues with the second set. We were hoping to inspire it... but I fear it's shaming it. Quality is the word I use to describe Cottage Farms. Ordered thru QVC. I just provided my order # from last year (save your receipt!) I threw it in the trash so it wouldn't infect my other house plants. document.write("googletag.cmd.push(function() { googletag.display('div-gpt-ad-828655358825645286-oop'); });"); If you could include pictures here I can prove the shape of what was sent. @Karenk Some plants take longer, depending on weather, soil, etc. They're usually much bigger by this time, but the weather's been so sketchy this Spring, I'll be happy if they're still alive when we get home. I honestly don't recall that the lilac might take over a decade to bloom. I knew better. ... Iris Flower Garden at a Japanese Shrine - … document.write("
"); eta...@Karenk...it isn't mid July yet. I did order some beautiful dinner plate hibiscus from QVC/Roberta's and they arrived looking healthy and they are gorgeous. If anyone is considering purchasing g they should look somewhere else. I would definitely buy roses from them again. They were replaced in late Summer and I was told to "be patient", they would return in 2010. We advise you to reach out to QVC to help for a quick resolution. The cost total was $47.73. Also, I want to let you know that we want all of our customers to enjoy their experience with Cottage Farms and our Customer Service team and will follow up with the CSR with whom you spoke. Ha anybody had problems with Cottage Farms before? The presentation on QVC is totally bogus as far as merchandise and professional attitude! The plants … The red hydrangeas hardly grew and never bloomed. On their arrival the pink grass was brown with and dry. I called QVC to complain, and they fully refunded me. © 1995-2021 QVC, Inc. All rights reserved. 01:43 PM It's barely past mid May. Cottage Farms Direct Overview. It's planted next to the Cottage Farms lilac. Gardening Made Easy by Cottage Farms Schedules are subject to change, please check this page regularly to keep up-to-date with our events and show times. Knowledge/trial and error is the key. I was told they will not be able to send another till 2016. But all the flowers get brown spots before they fully open.I wanted a tree but got a disappointing bush. We apologize that you received two dogwood trees that were not up to our quality standards. I'm no gardener. Tune in and join us on QVC at the show … (Penstemon for example) In addition, the culture and care information they give about their plants is wildly exaggerated and most of it is inaccurate, and of course, everything they sell is super fragrant, incredibly beautiful, one of a kind, nothing but blooms, and your neighbors won't have it. Most of the plants I have purchased from a local nursery thrive. Within 7 business days from my e-mail, I have received a replacement Wisteria...no questions asked. I ABSOLUTELY love the quality of the plants I get from Cottage Farms. It was in the 40's last night, and tomatoes won't really grow if the temps go below 55. document.write("
