Aerial Direct is a leading independent telecoms provider and the largest direct business partner of O2. the lady i spoke to was very helpful and pleasant to deal with. Post to: Customer Services, 1 Barnes Wallis Road, Fareham, Hampshire, PO15 … I consent to Aerial Direct collecting and securely storing the above contact details and contacting me to respond to my enquiry, in accordance with the privacy policy. Ofcom’s General Conditions of Entitlement apply to anyone providing an electronic communication service or an electronic communications network. Aerial Direct has collected 14 reviews with an average score of 3.57. Aerials Direct Suppliers and Installers Of Television and Satellite Aerials As we discussed we want our customers to be happy and understand why things are done the way they are completed. Aerial Direct has collected 12 reviews with an average score of 3.67. Aerial Direct is a leading independent provider of telecommunications and the largest direct business partner of O2 in the UK. Should you have any questions relating to the above, please contact us at customer.services@aerial-direct.co.uk or call us on 02392 60 30 55. Great customer service, a nice company to deal with. Around two months ago O2 passed my account to a company called Aerial Direct. One of the things that might surprise you about HDTV antennas is that you’re just as capable of getting the best out of TV with them, such as having top networks like the CW, ABC, CBS, Fox, and NBC, to name just a few. We pride ourselves on our technical know how and we bend over backwards to deliver a first-class customer service experience. Leading independent provider of telecommunications, business communication services and O2's largest channel partner. Have been a very satisfied customer for a few years now. Click here to find our FAQs, email address and contact numbers. Recommended a new aerial as current one very old. Voice your opinion today and hear what 2032 customers have already said. When you call Aerials Direct, you aren’t sitting on hold for hours waiting to talk to a conglomerate call centre, you’re talking to real people who care about their customers. We are recognised by O2 for providing our customers with an award-winning service. My billing problem was sorted out quickly and efficiently and I negotiated a better deal. Thank you to you all.x, Billing questions. Thank you for getting in touch, someone from our team will be in touch shortly. The Lady I spoke to was extremely helpful and polite. You can find full details of General Condition C7 here. Couldn’t be more pleasant or helpful. Our professional aerial engineers specialise in the installation of new television aerials, a service designed to ensure our customers can enjoy watching their Freeview digital televisions with optimum signal and reception levels. Tracy who answer my call and was extremely professional and helpfulExcellent service. Company no. Thank you so much for your feedback and your comments will be passed onto James. Supply and installation of VHF UHF TV Aerials, additional TV points, Satellite TV systems for free to air digital - finda New Zealand Find, discover, review - … If you ever require our service again please do not hesitate to call us on 01329 558 558. We are glad to hear that your query has been resolved, Daniel. Having the privilege of working in a brand new, state of the art office situated close to the motorway makes getting to work easy and very accessible. Do you agree with TV Aerial Company's TrustScore? We use cookies to help you get the best experience from our site and show you more relevant products. Aerial Direct remembers. We are dedicated to resolving any customer issues swiftly and to your satisfaction. I have been with Aerial Direct for 6 years plus I have been with Aerial Direct for approx 6 years plus now never had any problems.at all always very helpful spoke to Sandra today very helpful and courteous an absolute breath of fresh air it's a pleasure to do business with these guys Very helpful! Visit to check aerial - needed a new one so one was fitted very quickly and efficiently - very helpful and pleasant young man, extremely polite - would strongly recommend you in the future.l. Customer Services Manager Aerial Direct 1 Barnes Wallis Road, Fareham, Hampshire, PO15 5UA, If you find the conclusion unsatisfactory please Click Here. Verv helpful with information about my bill. Hi Rob, thank you so much for your review and if you ever require our service again please do not hesitate to call us on 01329 558 558. Aerial Direct Limited is authorised and regulated by the Financial Conduct Authority for certain types of consumer credit lending and credit related activities that are regulated under the Consumer Credit Act 1974 and by the Financial Services and Markets Act 2000. To make a formal complaint, please download this form and return it to us via email, or post using the details below. For more than 15 years Aerials Direct have been helping Aucklanders with their home technology needs – from straight forward aerial installations to high-speed online networks and everything in between. The Full details of General Condition C8 are here. Hi Stella, thank you so much for your review. Regardless of being a new starter or a long standing employee, everybody at Aerial Direct gets treated fairly and with the highest level of respect at all times. O2 are cutting me off in chat as soon as I mention Aerial, just saying I need to contact them direct. 1 talking about this. Aerial Direct Alex 2 reviews. Aerial Direct Rogerio 5 reviews. Share. Find helpful customer reviews and review ratings for Oudort Aerial Yoga Flying Yoga Swing Set Yoga Hammock for Gym Home Fitness (Purple) at Amazon.com. Today marks 102 years since the end of World War One, and 11 am, on the 11th day of the 11th month in 1918 marks the date that the war ended. If you’re unhappy with the resolution our Customer Service team offered you, please complete our Customer Complaints form and return it to us via the details below: Email to: directorsoffice@aerial-direct.co.uk. Based in Fareham, Hampshire we are one of the largest, fastest growing telecoms companies, … Query was resolved very quickly! If you ever require our service again please do not hesitate to call us on 01329 558 558. There are 9 customers that Aerial Direct, rating them as good. They are so polite and go out of their way to help. Much appreciated, I am always happy to chat with all the staff at arial direct. In the Telecommunications Service Provider category, Avoid at all cost just go and read their modus operandi on O2 community page it is there for all to read, a simple Google search on Ariel Direct problems will tell you all the horror stories,Rogue traders stay well clear. Aerial Direct are a leading independent provider of mobile communications and business partner of O2. Aerial Direct Limited and Henry Howard Finance No1 Limited are authorised and regulated by the Financial Conduct Authority for certain types of consumer credit lending and credit related activities that are regulated under the Consumer Credit Act 1974 and by the Financial Services and Markets Act 2000. Thank you for your excellent review and should you ever require our service again please do not hesitate to call us on 01329 558 558. A cold call from Aerial Direct led to my unwittingly tying myself in with it when my account was really with O2. We urge you to talk to us if you are experiencing problems. Cookies on O2. Franklins are one of the premier law firms in Northampton and Milton Keynes. Thank you so much for your review, Vic. Aerials Direct. Further investigation may be required, and we will aim to resolve your problem within 3 working days. Do you agree with TV Aerial Company’s star rating? Telling us about your O2 complaints when you are unhappy is important. Hi Ian, thank you so much for your review and if you ever require our service again please do not hesitate to call us on 01329 558 558. There are 8 customers that Aerial Direct, rating them as good. Aerial Direct are a leading independent provider of mobile communications and business partner of O2. Romford based Aerials Direct has grown from customer recommendations and establishing a good working relationship with many local television shops who now recommend our services to their customers. If you have any further questions or require our service again please do not hesitate to call us on 01329 558 558. Have just had a new SIM card delivered by request. You've already flagged this Reply from Aerial Direct. Thank you for leaving us a review. I know that Phone Companies have a reputation for sharp practice and am setting about sorting out alternative ready for my review.Would like to add that a nice gentleman came on and is looking to sort out my account. Hi Pauline, thank you so much for your review. Hi Kenneth, we are glad to hear that your query has been dealt with. I went to the O2 store and they said the same. We use cookies to ensure that we give you the best experience on our website and with our services. Phoned up yesterday as I have a small business contract and wanted to sort out. At Aerial Direct we strive to keep our customers happy, but we realise that sometimes we make mistakes. Telling us about your O2 complaints when you are unhappy is important. Card Activation easily performed with no issues at all. Reply. The company offers business communication solutions, broadband connections, mobile phone and fixed-line voice solutions, enabling businesses to save money on their telecom bills. Check out what 2,032 people have written so far, and share your own experience. Very good. I have been with Aerial Direct for many years now and have had great value and service from them, I don't recall having a bad experience from them. Very helpful information very helpful lady. Excellent customer service as usual. We have produced a summary of Ofcom’s General Condition C8 in an easily readable format below: A paper copy of these General Conditions is available free of charge on request. Please view our. General Condition C7 is a document which regulates how regulated communications providers are able to market and sell fixed-line telephony services to customers. The cost was 180 plus vat. Located in Gosport Hampshire and with a relationship of over 25 years with O2, Aerial Direct are one of only a select few that can boast the coveted "Centre of Excellence" status from O2. I purchased my phone and accept that I was very lax in my dealings with you. Digital Direct Aerials, Satellites & CCTV promises all of our customers: No Call-out Charge Same-Day Service No Hidden Extras Approved Local Engineers. Very good Thank you Useful. Needed a sim activation from really old phone to new one, lady was so helpful, thank you. Aerials Direct . Connect provides great value user package options and features, without having to worry about compromising on call quality, support or reliability. General Condition C8 is a document which regulates how communications providers are able to market and sell mobile telephony services to customers. Not a success as was told it is normal to have business plans and I only want to sort a fair contract with 3g at a sensible price. Aerial / Booster / Faceplates / engineers knowledge and time. Read … 2.6K likes. Aerial Direct, Fareham. It is our practice to try and go above beyond these legal requirements as we aim to only operate under the best practices and highest level of customer communications. Quick effective and to the point. Thank you for leaving us a review, Rogerio. Our friendly and knowledgeable engineers are extremely experienced in all aspects of aerial and satellite installations. Have a query, complaint or compliment for the Ariel brand? Provider of telecommunication solutions based in Fareham, England. If you ever require our service again please do not hesitate to call us on 01329 558 558. Our lawyers specialise in all types of legal services throughout Buckinghamshire and Northamptonshire, including corporate and commercial solicitor services. Following a period of rapid expansion, there was a pronounced need for the company to move to a new office location that would accommodate their plans for continued growth - and reflect their leading position within the industry. Assured of our best attention . Aerial Direct are a leading independent provider of mobile communications and business partner of O2. Aerial Direct | 1,529 followers on LinkedIn. It gives us the opportunity to put things right and improve the service we offer in the future. As one of the most progressive and fastest growing UK telecoms companies, we have been saving our customers money off their telecoms bills for over 30 years. | Aerial Direct is a leading independent provider of telecommunications and the largest direct business partner of O2 in the UK. Hi Anne, we are glad to hear that everything has been resolved and we hope you feel better after a conversation with one of our agents. Hi Peter, thank you so much for your review and if you ever require our service again please do not hesitate to call us on 01329 558 558. Thank you so much for your review and if you ever require our service again please do not hesitate to call us on 01329 558 558. Excellent service.Agent friendly and very helpful. Aerial Direct Limited is registered in England & Wales at: 1 Barnes Wallis Road, Fareham, Hampshire, UK PO15 5UA. The aerial could go inside or outside however with 5 points a booster was needed . Hi Sally, thank you so much for your review and if you ever require our service again please do not hesitate to call us on 01329 558 558. Aerial Direct General Information Description. Thank you for your review and if you ever require our service again please do not hesitate to call us on 01329 558 558. Please ensure you include your contact details in any written communication so we can fix your problem efficiently and effectively. Has anyone been able to sucessfully. James was nice, well spoken and very professional! We are glad to hear that your query has been resolved. What makes the best HDTV antennas is the range of what it can offer to you, the consumer. Business use customers only. Easy to talk to, no messing around with too much security. Excellent, efficient and friendly service. Hi Fiona, we are delighted to hear that you've had a great experience with our service so far. Hi Christopher, thank you so much for your review and if you ever require our service again please do not hesitate to call us on 01329 558 558. Thank you for your review and if you ever require our service again please do not hesitate to call us on 01329 558 558. aerial and satellite installations. Hi Ian, thank you so much for leaving us a review. Digital Direct is a reliable local business who put their customers first on every installation. Thank you so much for your review and if you ever require our service again please do not hesitate to call us on 01329 558 558. At Aerial Direct we strive to keep our customers happy, but we realise that sometimes we make mistakes. We are a broker not a lender (FCA Registered Number: 729695). If you ever require our service again please do not hesitate to call us on 01329 558 558. © 2021 Trustpilot, Inc. All rights reserved. We will endeavour to respond to your issue within 48 hours. Aerial Systems Direct provide Aerial and Satellite services across Kent and surrounding areas. I would like to thank the Aerial Direct operator who dealt with my phone call to change my address after I have moved house on my O2 account. By browsing this website you are agreeing to our use of cookies. Let us help you! 08043921. As a result of your involvement, the contract went back to O2. It gives us the opportunity to put things right and improve the service we offer in the future. Personable and polite and efficient service - thank you. Hi Joan, we are delighted to hear that you are happy with our service. Aerial Direct is an independent telecommunications provider and are therefore bound to work within the regulations as applied by Ofcom. TV Aerial Installations. If your query is complex we may take longer, however, we will keep you informed every step of the way. We pride ourselves on quality workmanship at a fair price. I have emailed you also. Visited to check my TV aerial - arrived at the time stated, very helpful, polite young man. Hi I have seen muliple posts about Aerial Direct the 'trusted' business partners of 02 on this forum and online.
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