It is impossible to delete folders.. you have to delete each and every file. I’ve reached out to Degoo for support, but they just ignore me. © 2007-2021 Cloudwards.net I went to view the files uploaded in their web interface and they seem to be there, I haven’t tried downloading them yet, I will once the transfer is completed. Be warned. Quantities seem not same on desktop version and the mobile version … why ? Degoo is incapable of simply reassigning your data set on Degoo to your new PC. Transfer speeds is alright with me, but by no means this is secure and reliable storage. Now after reinstalling the app, I can’t find all the files I backed up earlier. My Comment- “10 file names were listed here…they were old files and only 2-3 were still on my hard drive. Why? Edwardian Farm – S01 – E02 – October.avi I tried in any case and nothing happened. More and more people are digitizing their libraries and dumping the dvds… I have half of those left. If you���re looking for a cheap way to backup mobile multimedia content, 100GB should do the trick just fine. Degoo service was promoted by StackSocial (owners of several sites). You can copy that link into a text or add it via social media. Sweden should be ashamed if this is the best clod their programmers can make. Most basic backup operations on Degoo will be run from its desktop app. SSD and the internet with 1Gb/sec speed. Or, if you want to get crazy, get a 90% discount by signing up for a mere 100 years! Stay away from this company, and their claims of fully safe and encrypted files is a joke… How would they even be able to flag my files if they are supposed to be encrypted? Once those free users eventually start running out of space, Degoo Premium will bump them up to 2TB of backup space. It doesn’t have any scheduling options and doesn’t support continuous backup. Don’t do Degoo. 10 TB lifetime subscription, some deviant violating my most personal of spaces for a life time? For users in desperate need of cloud storage, there’s also the option to “loan” Degoo unused processor resources, in exchange for an additional 10GB of storage space. I was horrified when I attempted to download some of my data. One interesting security feature Degoo Cloud offers is what it calls zero knowledge storage: supercharged end-to-end encryption, so not even Degoo employees can access your files, and data spread out across multiple servers for extra redundancy.It's something that Degoo seems to take very seriously, and is another point in its … On top of that, it doesn’t process files efficiently, compared to more advanced services. Degoo charges $9.99 per month for 2TB of cloud space. So, that���s our take on Degoo. The one good thing about manually uploading files is that it is much faster. Sign up to get breaking news, reviews, opinion, analysis and more, plus the hottest tech deals! Boston Legal – 108 – Loose Lips.avi . Today, 2nd September, I’ve done downloading all my files on Degoo and I deleted my account, because it’s pointless to have it if they usually respond my appeal in 2 weeks and my account will be terminated in 2 weeks. The client doesn’t work as it should, so I don’t trust it. I have a faster internet connection, but this app uses like 3 Mbits/sec and sometimes 31 Mbits/sec or more. It downloads 30-40% and then starts from 0% again. Customer services never respond. Which is good. Block-level processing means only the parts of a file that have changed get backed up again, rather than recopying the entire file. Most horrible experience for 3 people I got the service was thinking about buying it but I decided on a hundred GB free service they suggested that I invite other people so I thought it was pretty good deal for a hundred gigabytes for phone use I invited my son and my father your same name degoo summarily deleted all of our accounts with no notice including the files that were contained within those accounts no customer service answer horrible company devastating thing that happened to other people that I love. Your files are also handled in a delicate way which ensures your privacy. Inactivity for 50 Days deletes files; a new backup deletes an old backup, even if the new one is empty; unlinking a device deletes also files of this device. We performed the test over a Wi-Fi connection in a location just outside of Boston, MA. BEWARE: they are employing data analytics against your private content and not disclosing what they are doing with these analytics. Quite possibly the most atrocious service I’ve ever used. You can only use the web interface to upload/download files. Of course, we know most services like this do it regardless (especially Google), but come on! ... An incredible 97 per cent has been taken off a lifetime subscription to Degoo Premium, ensuring your files are safe always. I can live with the bugs and problems but I cannot live with this terrible service. Most other services you cannot afford a 10TB lifetime plan. It works fine for me. If you purchase from this company and run into any problems at all, you are on your own. lack of functionality so avoid. Degoo’s online abilities are limited to activities like checking how much storage you’ve used, inviting friends to sign up, changing a password and upgrading accounts. If you���re unclear on the difference, here���s a primer on the subject. It is not “cold storage” your files are available anytime, from what I can see. With turbo on, Degoo outperforms most cloud backup services we’ve looked at, at least when it comes to initial upload speeds. If you don���t want to wait, click the arrow at the bottom to run a backup immediately. Top Secret Cloud Storage If Dropbox is your bookshelf Degoo is your secure bank vault. If you're in the market for more sophisticated backup tools, however, then you'll probably have to look elsewhere for a solution. Sounded like too good a deal to pass up. If you feel I’ve done a mistake you’re welcome to submit an appeal by clicking the button below. Degoo is a legit established encrypted Cloud Storage service, NOT a mail program or mail server as some have falsely stated. It���s hard not to wonder if Degoo is so keen on using your unused processor power to make money, that they’ve taken their eye off of developing a good backup product. Step 3: Start backing up your files again from your new PC. This folder is the same one we’ve used for similar experiments with other cloud services. I bought it as an additional backup measure for my writing files. That said, thanks for confirming that it’s not zero-knowledge (we mention in the review that it isn’t) as well as being horrible in every other regard. I got an erogenous email in regards to possibly copyright infringing content. Where, you���ll find an indicator showing how much storage got used, plus options to: There���s also an option to unlink computers from Degoo, which will delete all the content you’ve backed up on the now unlinked PC(s). Trying to get them to respond to requests for support was a complete nightmare, as is the software itself. Very slow … maybe they used a 56ko modem … You uninstall degoo to get control again of your computer resources and count yourself lucky it wasn’t a worse experience. Degoo sucks terrible and I would give it zero stars if possible. Most users need more than that, to adequately protect their hard-drive’s content, so chances are you���ll end up paying Degoo for a subscription. This shortsightedness is especially concerning since, with turbo mode off (which it is by default), Degoo runs far too slowly to be a viable backup tool. After installation, the wizard will walk you through the early steps, starting with a selection of folders to store online. Degoo will let the user pick which apps to send files with automatically, which can pretty much be anything: WhatsApp, Gmail, Slack, etc. Avoid it. I tried it a few hours to download a 2GB file, i tried it on different days and even on different devices (computers) its just dont downloading it. 1. it has up to 14 days file-restore option I finally have a solid backup plan thanks to Degoo. Save on a lifetime account with us! THEN DONT USE IT STAY AWAY NOTHING IS FREE The real reason for the cancellation may be that they only want people who use a tiny fraction of the 10 TB they promise, so if you start uploading anything other than family pictures, anything in other words that takes up a significant amount of disc space they don’t really want your business. Do not use this service. Don’t know how to overcome this issue. ( where is this magical experience unlimited sharing ‘addon on’ ? ) I’d say they have a long way to go before being professional. What if you had some videos you much prefer to keep private? They will ignore you even if you contact them everyday. This means that they are crawling through all of your files, so I hope no one put sensitive files in their cloud… Your data is not safe…. There was a problem. Avoid this cloud service is my advice. All of a sudden, after uploading a terabyte of data, I get a message saying my account would be cancelled because I had violated “community standards” by uploading copyrighted material. Thumbing the ���menu��� button on the top-left side of the app will let you check your backup status, access files, make backup changes and perform other tasks, There���s also a button at the app���s top, designated ���send files.���. One advantage Degoo does have over virtually any other backup service (other than IDrive and SpiderOak) is the ability to backup multiple devices with a single subscription. Then, after all my folders were already backed up at 100 %, that quota suddenly dropped to anything between 0-100 % for the respective folders. Initially didn’t know to download the mac desktop version. If these sound like concerns you have about Degoo then hopefully this Degoo review will clear a few things up. I am not able to download some of my files. Download and upload speeds at the time of the test were 40Mbps and 12Mbps, respectively. I am a paid user 3TB. The service encrypts data while in-transit between device and data center, with SSL/TLS tunnels. That���s all well and good, but we wish Degoo also offered private end-to-end encryption, too. Please refresh the page and try again. [2]: Access and manage your files in our web app. Why not block copy-right violation files. Their mobile version allows deletion but you cannot do so for the Windows version. And that���s where things start to fall apart with this service. I thought I was safe and secure then a few days ago I needed a file I know was uploaded to Degoo. I can only warn people to use this service. That���s too bad because adding block-level processing would save system resources, while keep data transfers moving along — which Degoo could then turn towards their mining activities (if that���s something you���re amenable to). Perfect Cloud Storage, thanks Degoo! Degoo uses this extra CPU power to: It���s how they make money off of free users. The three files where an image taken from a cache, an empty file with a name composed by only numbers and a mp3 (a sound IIRC not a full song) nothing I downloaded illegally. Photos can be automatically uploaded for free, but you'll need to pay a subscription fee to auto-upload other files (such as videos). Thanks for letting us know, we’ll look into it immediately. I think this fact is worth to mention at least in the article. It is a marketing bait-and-switch, because what sort of customer cares about 10TB of storage? How safe is Degoo? Other companies offer more cost value and better services. of course not so why would you risk your private files with these people . Not a bad deal to try. It’s a fraud. Perhaps the layout of the page may be fine-tuned a bit, but otherwise I am very satisfied overall. I use a MacBook Pro with quad-core i7 with 16gb ram and use. While you can initiate a backup at anytime, Degoo runs backups automatically every 24-hours. As soon as you register, appear a message: “You have to invite at least 10 friends to access the free version of Degoo for Windows and Mac OS.”. At first I was really happy with Degoo, as 100GB for free beats other services by far. This violates our terms and conditions. Degoo seems to work, its slow, but lifetime backup and 10TB is a good plan to get your files back. **Comically** Bad, Possibly Even Criminal No browsing no download ever again. Sharing… I just get a spinning icon. No offer of a refund, just a notice that my account would be “deleted”. joke… 3 wasted days ..Windows app i can upload secret files but then they r gone . I think they need to refund our money. Started a download of my documents folder on the web, then stopped that and downloaded the application using google search, then the app updated itself a few times, with the newer version offering encryption capabilities. However, the service is dreadfully slow and not intuitive. Many people overlook security when choosing a cloud backup service. I deleted them from my hard drive and from Degoo.”. i wish this company all the best and hope they read this and understand my views maybe they will see the value in a high standards of communication and reliability. I stupidly purchased the 2-year 10TB plan for $99. Expect more. The other problem with Degoo is that it���s basically as bare-bones as a backup service can be. it will get stuck and don’t upload. Degoo's attempts to pick out the highlights of our photo roll were a bit hit and miss, so we can't say that's something you can particularly rely on – but then again we'd rather choose our own highlights rather than have an AI engine pick them out anyway. No telephone support or live chat options are available. I was intrigued, bit the bullet — 90.00 for a lifetime of 10TB, who could beat that? In Degoo’s own words: Unlinking a computer will make Degoo “forget” about that computer and permanently delete all files that have been backed up on that computer. SHAME ON YOU AND PLEASE DON’T USE NOR BUY PLANS FROM DEGOO. I have only positive ratings to give Degoo. Mobile Devices: 3 And do you think you can get help? The paid plan also offers advanced security features to keep all your important information safe. Now I’m backing up my Time Machine, so that I can restore my apps on my mac in case of a hard failure or loss due to theft or fire. Kind regards, We tried to confirm the absence of block-level transfers with Degoo but couldn’t get a response (more on that issue further below). Like most people, we get impatient when waiting for computer tasks to complete. So if you’ve less than 2TB to backup, and 3-4 computers, Degoo might make more sense than other options. I can’t wait for it to upload or download anything! This company cannot be trusted. It allready save my life when the phone jump into the water.
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